Covid-19 Guidelines

As recommended by Health Canada and the World Health Organization (WHO), we have implemented guidelines to prevent the spread of COVID-19, with a focus on proper hygiene, hand sanitizing and hand washing. These guidelines are for the safety of our employees, customers, and anyone we might interact with.


  • We have limited shifts from three, to two shifts per day.
  • We have split up production between our two locations to reduce the number of employees in the bakery at one time.
  • All employees follow regular hand washing protocols as instructed by public health.
  • All employees abide by social distancing practices, and are instructed to stay at home if symptomatic.
  • Production areas and equipment are sanitized regularly throughout shifts.


  • Masks or face coverings are now mandatory for all staff & customers while inside our building. Customers with health exceptions should identify themselves to our staff on entry otherwise: No Mask = No Service
  • All front staff members wear disposable gloves, and handle all products with tongs that are sanitized regularly.
  • To limit the hand to hand contact between our staff and customers, we are encouraging cashless transactions, and not accepting reusable bags or cups.
  • A Plexiglas shield has been installed in front of the cash and display in each retail location.
  • All common surfaces in-store and production areas are cleaned and sanitized at open and close of business, and regularly throughout shifts.
  • Maximum safe capacity has been established and monitored for each store by ratio for customer and staff safety, with distance indicators added to the floors.
  • Safe distances for customer line ups have been recommended, and are reminded; customers outside of the shop are encouraged to independently regulate these distances.
  • Product is available for telephone order and payment, with curbside pickup.

Home and Wholesale Delivery

  • All delivery vans are equipped with disinfectant wipes which our drivers use after and before each delivery and pick-up.
  • Vans are loaded by one delivery person to limit possibility of contamination; drivers wear gloves when loading and unloading vehicles.
  • No passengers are allowed in any delivery vehicle, at any time.
  • All home deliveries are currently non-contact. The customer will be notified with a time frame for the delivery and they will be notified again when the delivery has arrived. Your delivery will be placed at a safe distance, at curbside, and must be received in person.

We want you to feel as safe as possible visiting our shops. Please contact us directly at with any concerns or questions, and we will return your message at the earliest convenience.